The company A J.F. Loureiro dos Santos - Unipessoal Lda, with corporate entity number 503429945, located at Rua do Fojo Velho, 161, 4585-425 Rebordosa, owner of the trademarks: "Loureiro Chairs", has established as a priority in its internal policies the protection of the personal that it uses in the exercise of its activity.
As such, this DECLARATION serves the purpose of fully disclosing what is involved when subscribing to our Newsletter, their duration, purpose of processing, as well as our efforts to keep such data protected.
This DECLARATION applies to our website "loureirochairs.com" and can be changed at any time as necessary to update and correct it. Any change will be communicated to you promptly. We are transparent in all our processes and we feel a huge responsibility for having trusted your data to us.
Personal data includes any information of any nature and reg-ardless of its support, including sound and image, relating to a person, capable of identifying or making it identifiable (that is, identified directly or indirectly, by reference to an identification number or one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity).
When you access our website, the browser used on your terminal device will, automatically and without any action on your part, send:
to our website server where they are temporarily stored in a so-called log file for the following purposes:
The legal basis for the processing of the IP address is for the legitimate interests as explained in the above-listed purposes of data processing.
See an overview of cookies used, with more information, in our Cookies Policy.
Our personal data protection policies have been developed as we know and recognize that a person's privacy is an increasingly privileged right. So, whenever you give us personal information, know that you will be safe because it assumes legally protected rights.
Whenever you like, you can access the data provided at the time of any subscription, and you can also request access to it, or its rectification, to do so, just send us an email to email@example.com. Whenever possible, identify the subject as being related to the protection of personal data, and specifically the claim (for example, "access to personal data"). Please note that additional information may be required to validate the request.
Straight to the point: this means that it can confirm who actually treats your personal data, request access to them if applicable, and can edit them, as well as seek information related to your treatment - like terms of treatment, categories data, associated rights, etc.
Under the law, we fully recognize their right to require the deletion of your data and also the right to void your consent for future use.
The data subject has the right to oppose, at any time, to have your personal data processed, particularly for direct marketing purposes or any other form of exploration.
To do so, just send us an email to firstname.lastname@example.org. Whenever possible, identify the subject as being related to the protection of personal data, and specifically the claim (for example, "delete my data").
Please note that additional information may be required to validate the request.
The user may request the portability of the data, as long as this is technically possible, in a structured, current and automatic reading format, by completing the "PERSONAL DATA PORTABILITY REQUEST" form that you can request.
We note that fees associated with this data provision service may be applied.
If you understand that the J.F. Loureiro dos Santos - Unipessoal Lda did not respect any of your rights concerning the protection of personal data, you may file a complaint with the “Comissão Nacional de Protecção de Dados” using the existing form in www.cnpd.pt.
If you wish, you can also speak directly with us.
J.F. Loureiro dos Santos - Unipessoal Lda has invested in technical and organizational security measures to protect personal data collected against inadvertent or intentional manipulation, loss or destruction and against access by unauthorized persons.
Our security measures are constantly improved in line with technological progress. However, we decline any responsibility when these acts result from criminal conduct or illicit, in which case liability should be linked to the respective agents.
The legal basis for data processing within the scope of the distribution of newsletters is your consent.
To ensure that no errors occur when entering your e-mail address, we use the so-called double opt-in procedure: After you have entered your e-mail address in the log-in field, we will send you a confirmation link. Only when you click this confirmation link will your e-mail address be added to our distribution list.
You may revoke your consent to the receipt of the newsletter at any time in the future, e.g. by unsubscribing from the newsletter on our website. When you revoke your consent all the collected user data will be deleted.
To remove your permission, send us an email with your request to: email@example.com.
If external contractors are used to carry out the despatch of newsletters, they are under a contractual obligation in accordance with Article 28 of GDPR. We categorically exclude any further dissemination of this data to third parties.
Personal information that you provide us with when filling out contact forms, by telephone, by e-mail or via social media is treated confidentially. We use your data solely for the purpose of responding to your customer request. In order to identify you as a customer or to process your request, we may use data that you have provided to us. We collect more than one means of contact to enable us to deal with your query as efficiently as possible. This is done on the basis of legitimate business interests to ensure we can provide prompt query resolution, provide store/product information, handle comments/complaints and respond to product quality concerns in the most efficient way possible to maintain customer satisfaction as a cornerstone of our business.
By interacting with you and fielding your customer query we may collect and process the following information depending on the category of your query (availability, stores, quality, suggestions etc.) and the information you provide to us:
Further information (till receipts, local store and shopping habits etc.) may be gathered to further evidence or enhance your query. You may provide further details relating to your person that were not prompted but this would not be processed unless relevant to the query at hand.
It may be necessary for us to forward extracts of your request within our business or to our business partners (e.g. suppliers for product-specific enquiries or our Quality Assurance department to investigate product concerns) in order to process your request. In these cases, however, the request will be anonymised beforehand, so that the third party cannot make any connection to you. If, in individual cases, the disclosure of your personal information should be required, we will inform you about this in advance and obtain your consent.